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Contact us
We’re a small team and we read every message.
We read every message. Replies are not sent on Shabbos or Yom Tov.
To help us help you, include
- The email you use in the app (never your password or recovery code)
- Your phone or computer and browser (for example iPhone, Safari)
- What you tapped and what happened
- A screenshot, if you can
Other ways to get help
- Help center for quick answers
- In the app: Me › Support access lets our team see your profile and plan for 24 hours, only if you turn it on
- Wrong food data: “Report a problem with this entry” on the food screen
Privacy requests
You can export your data or delete your account yourself under Me. For anything else about your data, email us. See the Privacy Policy.